Most failed ERP projects fail for ordinary reasons: unclear scope, weak ownership and untrained users. All of them can be prevented.

The mistakes

MistakeWhat to do instead
1. No written scopeList modules, users, branches and integrations before signing
2. No internal ownerName one project owner with authority
3. Migrating dirty dataClean masters and reconcile opening balances
4. Customising everythingChange process first; customise only real gaps
5. Skipping trainingRole-based training before go-live
6. Big-bang go-live of every modulePhase modules
7. Running old and new in parallel for monthsShort, planned parallel run only
8. Ignoring reportsDefine the reports you need up front
9. No post go-live support planAgree support period and contacts
10. Declaring victory at go-liveReview usage and fix process gaps at 30 and 90 days

A simple safeguard

Hold a short weekly review during the project with the vendor, the project owner and one representative per department. Keep an issue list with owner and date. Most problems are cheap to fix when they are small.

Early warning signs

If you see two or more of these, pause and review scope, ownership and data quality before moving on.

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