Privacy Policy

Information We Collect

We collect the following categories of personal data when you visit our website, use our products, or contact us:

Information you provide directly:

• Name, email address, phone number — submitted through our contact form or during a consultation
• Company name, designation, and service requirements you share with us
• Messages, inquiries, and feedback you send via our website or email

Information collected automatically:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and navigation path
• Referring URLs and search keywords that led you to our site

We do not collect sensitive personal data such as financial account details, Aadhaar numbers, or health information through this website.

How We Use Your Information

We use the personal data we collect for the following purposes:

• To respond to your inquiries — contacting you about your software requirements, scheduling demos, or answering questions
• To provide our services — delivering software products, technical support, and project updates to clients
• To send relevant communications — service updates and promotional content about NexoraSoft products (you may opt out at any time)
• To improve our website — analyzing usage patterns to enhance content, performance, and user experience
• To comply with legal obligations — maintaining records as required under applicable Indian law

We do not use your personal data for automated decision-making or profiling that produces legal effects concerning you.

How We Share Your Information

NexoraSoft does not sell, rent, or trade your personal data to any third party. We may share your information only in the following limited circumstances:

• Service providers — trusted vendors who assist us in operating our website or delivering services (e.g., email delivery, hosting), bound by confidentiality agreements
• Legal requirements — if required by law, court order, or government authority under Indian law
• Business transfers — in the event of a merger, acquisition, or sale of assets, with prior notice to affected users
• With your consent — for any purpose you explicitly agree to

Our email infrastructure is hosted on Hostinger servers located in India. Contact form data is transmitted via PHPMailer over secured SMTP.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience:

• Strictly necessary cookies — required for the website to function correctly. These cannot be disabled.
• Analytics cookies — used to understand how visitors interact with our site (e.g., Google Analytics 4). Set only with your implicit consent by continuing to use the site.
• Functional cookies — remember your preferences to improve your experience on return visits.

You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality. We do not use advertising or third-party tracking cookies.

Data Storage & Security

Your personal data is stored on secure servers hosted in India. Security measures we implement:

• SSL/TLS encryption for all data transmitted between your browser and our website
• Access controls — only authorised NexoraSoft personnel can access personal data
• Server-side input validation and sanitization on all form submissions
• Regular security reviews of our web infrastructure

We retain your contact and inquiry data for 3 years from the date of last interaction, or for the duration of an active client relationship, whichever is longer. After this period, data is securely deleted.

If you believe your interaction with us is no longer secure, please notify us immediately at info@nxorasoft.com.

Your Rights Under the DPDP Act 2023

As a data principal under the Digital Personal Data Protection Act, 2023, you have the following rights:

• Right to Access — request a summary of the personal data we hold about you and how it is being processed
• Right to Correction — request correction of inaccurate or incomplete personal data
• Right to Erasure — request deletion of your personal data, subject to our legal retention obligations
• Right to Withdraw Consent — withdraw consent to marketing communications at any time
• Right to Grievance Redressal — raise a complaint with our Data Protection Officer or with the Data Protection Board of India
• Right to Nominate — nominate another individual to exercise your rights in the event of your incapacity or death

To exercise any of these rights, contact us at info@nxorasoft.com with the subject line "Data Rights Request". We will respond within 30 days.

Children's Privacy

Our website and services are directed at businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

If you are a parent or guardian and believe your child has submitted data to us, please contact us at info@nxorasoft.com.

Third-Party Links

Our website may contain links to third-party websites and social media platforms (LinkedIn, X/Twitter, YouTube, Facebook). This Privacy Policy does not apply to those external sites. We encourage you to review their privacy policies independently.

NexoraSoft is not responsible for the privacy practices or content of any third-party websites linked from our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page.

Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer: