Frequently Asked Questions

Everything you need to know about NexoraSoft's software development process, pricing, timelines and support. Can't find your answer? Contact us directly.

Pricing & Contracts

A basic custom ERP (Finance, HR, Inventory) starts at ₹3–5 lakhs. Full ERP with manufacturing, multi-branch and mobile app is typically ₹8–15 lakhs. Hospital Management Software starts at ₹1.5–2 lakhs. Contact us for a free detailed estimate after a 30-minute discovery call — we quote within 48 hours.

Both. Fixed-price for scoped projects (budget certainty). Time-and-material for evolving requirements. SaaS subscription for our ready-to-deploy products. We recommend fixed-price for most clients as it eliminates cost uncertainty.

Milestone-based: 30% on kickoff, 40% on UAT approval, 30% on go-live. We do not ask for 100% upfront. Source code is delivered on the final payment.

Only the optional AMC (Annual Maintenance Contract) after the included 3-month free support period. No hidden per-user fees, no forced upgrades, no SaaS subscription unless you choose it.

Development Process & Timelines

HMS: 2–4 weeks. CRM: 4–8 weeks. ERP (basic): 6–10 weeks. Full ERP with manufacturing: 12–16 weeks. Mobile app: 8–12 weeks. Dashboard: 2–6 weeks. We follow 2-week agile sprints so you see working demos throughout — not just at the end.

We always start with a written SRS (Software Requirements Specification) and a UI/UX prototype. Both are reviewed and approved by you before a single line of code is written. This ensures no surprises mid-project.

Yes. We demo working features every 2 weeks (end of each sprint). You can give feedback in real time — changes are incorporated in the next sprint rather than after the entire project is done.

Yes. A mutual NDA can be signed within a few hours of your request, before any discussion of your project begins.

Source Code & Ownership

Yes. Full source code is delivered to you on final payment for all custom development projects. No licensing fees, no vendor lock-in. Any developer can maintain it after delivery.

Yes. On-premise, private cloud (AWS/Azure) or your own server — your choice. We handle deployment and can also manage hosting under our cloud management service if preferred.

React/Next.js (web), Flutter/React Native (mobile), Node.js/Python/Laravel (backend), MySQL/PostgreSQL/MongoDB (database), AWS/Azure (cloud). The stack is chosen based on your requirements, not our preferences.

Support & Maintenance

Every project includes 3 months of free dedicated post-launch support — bug fixes, staff queries and minor adjustments. After 3 months, our optional AMC covers 24/7 support, security patches and quarterly updates.

Yes. On-site and remote training sessions for your team are included. User manuals in English (Hindi on request) are delivered with the software. New employees joining later are also covered.

Under the 3-month free support, bugs are fixed within 24–48 hours. Under AMC, P0 (system-down) issues are acknowledged within 30 minutes and hotfixed within 4 hours.

Working With NexoraSoft

Yes. We work with clients across India and internationally (UAE, Singapore, UK, USA). All discovery calls, demos and project updates are via video call. On-site visits for Delhi NCR clients are available.

Yes. Tally ERP9/TallyPrime, GST portal (GSTN), e-invoice API, e-way bill, Razorpay, PayU, CIBIL, Aadhaar, DigiLocker and 50+ other platforms. Custom connectors also available.

Book a free 30-minute discovery call via our Contact page or call +91 98115 51004 directly. We listen, suggest the right solution and send a detailed written estimate within 48 hours — at no cost, no commitment.

Still Have Questions?

Call us, WhatsApp us or fill the contact form. We respond within 24 hours — usually much faster.

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