A good ERP choice starts with your processes, not the vendor brochure. Write down what must work, then test each vendor against it.

1. Write your requirement list

2. Run a scripted demo

Give each vendor the same scenario with your own data: create an item, raise a purchase order, receive stock, sell it, issue the GST invoice, see the ledger and stock report. A generic demo hides gaps.

3. Score vendors

CriterionWhat to check
FitDoes it cover your listed processes without custom work?
ComplianceGST returns, e-invoice, e-way bill, payroll statutory reports
IntegrationTally, WhatsApp, payment gateway, biometric devices
TechnologyCloud or on-premise, mobile app, backup and restore
SupportResponse times, location, post go-live period, AMC terms
Track recordReferences from similar businesses you can call

4. Contract points

A simple scoring method

Score each vendor from 1 to 5 on fit, compliance, integration, technology, support and track record, then weight the criteria by importance to you. Fit and support usually deserve the highest weights. Share the scores with the team so the decision is explained, not just announced.

Tip: Call at least two references and ask what went wrong and how the vendor handled it.

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