Hospital data is plentiful and rarely used. A short KPI set reviewed daily or weekly tells administrators where money, time and capacity are going.

Starter KPI set

KPIHow to read it
Daily collectionCash, UPI, card and credit by counter
OPD visits and new vs follow-upDemand and patient return
Admissions and dischargesIPD flow
Bed occupancyOccupied bed-days divided by available bed-days
Average length of stayTotal inpatient days divided by discharges
Revenue by department and doctorWhere income comes from
Pending dues and claim ageingMoney still to collect
Pharmacy and lab revenueAncillary contribution

Review rhythm

Use the numbers

Compare with your own history first. A sudden change in occupancy, length of stay or discounts is a prompt to look closer, not a verdict.

Example weekly administrator review

  1. Collection and revenue versus last week.
  2. OPD and IPD volumes and bed occupancy.
  3. Average length of stay and discharge delays.
  4. Pending dues and claims older than your agreed limit.
  5. Pharmacy and lab revenue, expiry and stock-outs.

Agree owners and actions in the meeting, and check progress in the next one.

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