When quotations are made in Word and invoices in another tool, details are typed three times and nobody sees what is outstanding. A CRM with GST quotations links the deal to the money.

What the flow looks like

  1. Create a branded quotation from the deal with items, HSN or SAC and tax.
  2. Get discount approval if the discount exceeds the allowed limit.
  3. Customer accepts; online e-sign where supported.
  4. Convert the quotation to a tax invoice.
  5. Record payments or send a payment link.
  6. Track outstanding with ageing.

Why it helps

ProblemHow the link helps
Same data typed againQuote becomes invoice automatically
Unapproved discountsApproval before the quote goes out
Unclear duesPayments recorded against invoices
Tax mistakesHSN or SAC and CGST/SGST/IGST set on the item

What to check

Example: from quote to cash

A salesperson prepares a quotation from a template with the customer's details already filled in. The discount is above the permitted limit, so the manager approves it in the CRM. The customer accepts and the quote is converted to an invoice with one click. Later the accounts team records the payment and the outstanding report updates. The sales manager sees the whole chain without asking anyone.

Note: Tax rules change; confirm current requirements with your tax advisor.

CRM Software IndiaGST Billing Software IndiaSales Pipeline Stages GuideCRM Sales Reports and Forecasting

Quotation to Cash in One System

See GST quotation, invoice and payment tracking in NexoraCRM.

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