Hospital Queue & Token Management Software | NexoraHMS
A visible queue calms a crowded waiting area. NexoraHMS issues a token with every OPD booking, tracks pending and completed patients for each doctor and shows the current token on a display board.
Works offlineCGHS rate masterTPA, ECHS & PM-JAYOne-time licenceEnglish + Hindi
Without a queue system, patients crowd the doctor's door and staff spend the morning answering 'how long?'. Patients who were billed first are not always seen first, and complaints follow.
In NexoraHMS the token is created at billing, so the queue order is fair and automatic. Nurses see the vitals queue, doctors see who is next, and a screen in the waiting area shows the token being called.
Queue Management Features
Tokens come from the OPD booking, so the queue needs no separate entry.
- Token number printed on the OPD card at booking
- Day's token queue per doctor with Pending / Completed status
- Vitals queue before consultation
- Token Board display for the waiting area
- Appointment check-ins join the same queue
- OPD counts per doctor on the dashboard
Token & Queue in Four Steps
Bill and issue token
The OPD booking creates the token automatically.
Vitals
Nurses call tokens for vitals and record readings.
Consultation
Doctors call the next token and mark it completed.
Display
The Token Board shows the current token in the waiting area.
Shorter Waits, Fewer Complaints
- Fair order based on booking time
- Doctors see pending patients at a glance
- Front desk can answer waiting-time questions
- Works offline on the hospital network
Who Uses NexoraHMS Token & Queue
Busy OPDs
Large patient volumes across several doctors.
Clinics
A single doctor with a crowded waiting room.
Diagnostic and day care centres
Orderly calling for walk-in patients.
NexoraSoft installs NexoraHMS on site across Delhi NCR from our Kirti Nagar, New Delhi office, sets up masters, migrates data and trains staff. Hospitals elsewhere in India are set up remotely.
Token & Queue: FAQ
A token is generated with each OPD booking and printed on the OPD card.
Yes. NexoraHMS has a Token Board display for the waiting area.
Yes. The day's queue is maintained per doctor with Pending and Completed status.
Yes. On check-in the appointment becomes an OPD booking with a token.
No. The queue runs on the hospital's computers like the rest of NexoraHMS.
Ready to Digitalise Your Hospital?
Get a free demo of NexoraHMS — live on your computer, with your hospital's sample data. No commitment, no pressure.