A small business needs correct stock, GST invoices and a clear view of who owes what, without enterprise complexity. This guide shows how to decide what you actually need.
Needs by size
| Size | Likely needs |
|---|---|
| 1 location, few hundred items | Products, purchases, GST invoices, stock, basic reports |
| Shop and godown | Warehouses, transfers, reorder alerts |
| Pharma or food | Batch and expiry, FEFO |
| Small factory | BOM, production orders, raw material control |
| Online and offline sales | POS, store integration, variants |
Must-have features
- Reliable stock ledger and stock by warehouse
- GST invoices and credit notes
- Purchase orders and goods receipts
- Reorder alerts
- Excel import and export
- Roles and backups
- Support in your language
Questions to ask any vendor
- Can I try with my own data?
- Which GST features are not supported?
- Who hosts and backs up my data?
- What does migration from Excel involve?
- How is support given?
- What is the total cost over three years?
Mistakes to avoid
- Choosing on price alone
- Buying every module on day one
- Skipping a parallel run
- Not training a backup user
A sensible approach
Start simple, switch on modules (batch, bins, POS, manufacturing) as the business needs them, and keep your accountant involved on GST. See inventory software for small business and pricing.

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