Do guests pay through the QR?

Guests use the QR page to browse the menu, order, call the waiter and follow status. Payment is settled at the counter or table through the normal bill, with staff recording cash, card or UPI.

No app is required. The QR opens a web page in the phone browser, so guests only scan and order. This keeps adoption high because there is nothing to download or sign in to.

QR Code Menu for Restaurants: Setup, Benefits and Pitfalls

A QR menu saves printing, keeps prices current and can take orders. It can also frustrate guests if done badly. Here is how to do it well.

Two kinds of QR menus

Type	What it does
Digital menu	Shows the menu on the phone; ordering is by staff
Table ordering	Guests send orders from the table QR

Benefits

Menu and prices always current
Fewer printed menus
Guests can order without waiting
Call waiter, water and bill buttons
Fewer order mistakes

Pitfalls

Poor phone network in the restaurant
Elderly guests who prefer paper
QR placed where it is hard to scan
Orders that go straight to the kitchen with no check

A safer flow

In NexoraRMS-POS, a guest order arrives as a request that staff accept before the KOT is created, which lets staff catch mistakes. Links are signed and prices come from the server. Read QR code menu and table ordering software.

Setup checklist

Finish your menu with photos and descriptions
Print table QRs
Test from two phones
Train staff on the accept flow
Keep a few paper menus

Make the digital menu worth using

Short dish descriptions and a veg or non-veg mark
Clear sizes and add-ons
Mark unavailable dishes out of stock quickly
Keep the category order logical, starters before mains

How to introduce it

Let staff say, "You can scan the QR for the menu, or I can bring one." Guests who want a human still get one. Over time the QR handles most repeat guests.