Cash shortages are rarely one big theft; they are many small unrecorded movements. A fixed routine closes the gaps.
Opening
- Count opening cash with the manager
- Record it in the shift
- Check the float for change
During the shift
- Record pay-ins and pay-outs with a reason
- Keep expenses on receipts
- Do not mix personal and restaurant cash
Closing
- Count notes and coins by denomination
- Compare with expected cash
- Note the difference and the reason
- Print the Z report
- Drop the cash in a safe
Controls
- Manager PIN for discounts and voids
- Audit log review
- Separate shift per cashier
In NexoraRMS-POS
Expected cash is opening cash plus cash sales plus pay-ins minus pay-outs. At close you enter the count and the difference is stored. See cash register and shift software.
Common sources of difference
| Source | Prevention |
|---|---|
| Wrong change | Count back to the guest |
| Unrecorded expenses | Pay-out with reason |
| Bills settled as cash that were UPI | Select the mode carefully and review |
| Tips mixed with sales | Record tips separately |
| Counting errors | Use denominations |

Related guides: Restaurant POS Software in India (complete guide)
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