Shrinkage is the gap between what your records say you have and what you actually have. It comes from theft, damage, error and process gaps.
Calculate it
Shrinkage % = (Recorded stock value − Actual stock value) ÷ Recorded stock value × 100
Common causes
- Receiving errors and short deliveries
- Wrong picks and unrecorded issues
- Damage and expiry
- Theft
- Data entry mistakes
Controls that work
- Role-based access: few people can adjust stock.
- Approval for adjustments and write-offs.
- Regular cycle counts of high-value items.
- An audit log of who changed what and when.
- Reconcile receipts against purchase orders.
Audit steps
- Freeze movements for the area.
- Count blind, without showing system quantity.
- Recount differences.
- Investigate causes before adjusting.
- Post adjustments with a reason.
In NexoraIMS
Cycle counts, approvals, roles and an audit log support these controls. See stock audit and cycle count software and cycle counting.

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